How to Cancel your Plan
We understand that circumstances may arise that require you to cancel your membership. To ensure transparency and fairness, we have implemented the following 30-day cancellation policy:
- Notice Period: Members must provide a minimum of 30 days’ notice prior to their desired cancellation date.
- Cancellation Requests: Cancellation requests must be submitted in writing via email or through our online subscription management portal. If you are PT you cancel through Fitness Hub > I’m a PT in the menu.
- Effective Date: The cancellation will be effective 30 days from the date of receipt of the cancellation request.
- Membership Fees: Members are responsible for any membership fees incurred during the 30-day notice period.
- Final Payment: Any outstanding payments must be settled prior to the cancellation taking effect.
- No Refunds: Please note that we do not provide refunds for any remaining membership period after the cancellation date.
We value your membership at Flex Form Fitness and strive to make the cancellation process as smooth as possible. If you have any questions or require assistance, please don’t hesitate to email us hi@flexformfitness.co.uk
Thank you for your understanding and cooperation.