Welcome to Flex Form Fitness Online Coaching. By signing up for our online coaching services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
1.1 These Terms and Conditions (“Agreement”) govern your use of the Flex Form Fitness online coaching services (“Services”).
1.2 By using our Services, you agree to be bound by this Agreement. If you do not agree, do not use our Services.
1.3 This Agreement constitutes the entire understanding between you and Flex Form Fitness and supersedes all prior agreements, whether written or oral.
2. Eligibility
2.1 You must be at least 18 years old to use our Services.
2.2 By signing up, you confirm that you have no physical or medical condition that would prevent you from safely participating in the Services.
2.3 You agree to provide accurate and complete information about yourself as prompted by the Service’s registration form.
3. Services
3.1 The Services include personalised fitness and nutrition plans, progress tracking, and communication with a coach via email, phone, or video call.
3.2 We reserve the right to modify or discontinue the Services at any time without notice. We will not be liable to you or any third party should we exercise such a right.
3.3 We strive to provide uninterrupted access to the Services, but we do not guarantee that the Services will be available at all times. We may experience interruptions due to maintenance, updates, or technical issues.
4. Payment
4.1 Payment must be made in advance for the Services as per the selected package.
4.2 All payments are non-refundable except as provided in this Agreement.
4.3 Payments can be made via credit/debit card, PayPal, or other payment methods as provided on our website.
4.4 If your payment method fails or your account is past due, we reserve the right to suspend or terminate your access to the Services.
5. Cancellation and Refund Policy
5.1 You may cancel your subscription at any time by providing written notice to thehub@flexformfitness.co.uk
5.2 No pro rata refunds will be provided for any unused portion of your subscription for the month in which you cancel.
6. Health Disclaimer
6.1 Flex Form Fitness is not a medical organisation. The Services should not be taken as medical advice.
6.2 You should consult a healthcare provider before starting any fitness programme.
6.3 You acknowledge that any fitness activities carry inherent risks and you voluntarily assume all risks associated with these activities.
7. User Responsibilities
7.1 You are responsible for providing accurate information about your health and fitness levels.
7.2 You must follow the instructions provided by your coach and not engage in any activities that could harm you.
7.3 You agree to use the Services for personal and non-commercial use only.
8. Limitation of Liability
8.1 Flex Form Fitness is not liable for any injury, illness, or death caused by the use or misuse of our Services.
8.2 Our liability is limited to the amount you have paid for the Services.
8.3 We are not liable for any indirect, incidental, or consequential damages arising from the use of our Services.
9. Intellectual Property
9.1 All materials provided through the Services are the property of Flex Form Fitness and are protected by copyright laws.
9.2 You may not reproduce, distribute, or create derivative works from the materials without our written permission.
9.3 You agree not to use any content provided through the Services for commercial purposes.
10. Confidentiality
10.1 We are committed to protecting your privacy and will not share your personal information without your consent, except as required by law.
10.2 You agree to keep all materials and information provided by us confidential and not to share them with third parties.
10.3 You acknowledge that any breach of confidentiality may cause harm to Flex Form Fitness and agree to be responsible for any such breach.
11. Termination
11.1 We reserve the right to terminate your access to the Services at our discretion, without notice, if you violate any part of this Agreement.
11.2 Upon termination, you must cease all use of the Services and destroy any materials obtained from us.
11.3 You may terminate this Agreement at any time by cancelling your subscription and ceasing to use the Services.
12. Governing Law
12.1 This Agreement is governed by the laws of the United Kingdom.
12.2 Any disputes arising from this Agreement will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12.3 You agree to resolve any disputes through good faith negotiations before pursuing any legal action.
13. Amendments
13.1 We reserve the right to amend these Terms and Conditions at any time.
13.2 Any changes will be posted on our website, and your continued use of the Services signifies your acceptance of the amended terms.
13.3 It is your responsibility to review these Terms and Conditions periodically for any changes.
14. Contact Information
14.1 For any questions or concerns about this Agreement or the Services, please contact us at thehub@flexformfitness.co.uk.