At FlexForm Fitness, safeguarding your privacy is our priority. This Privacy Policy elaborates on how we collect, use, disclose, and protect your personal information when you interact with our website, flexformfitness.co.uk. Please read this policy carefully to understand our practices regarding your data and how we handle it.
1. Information We Collect
Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to share with us through forms, surveys, or communications.
Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activity using cookies, web beacons, and similar technologies. This may include your IP address, browser type, operating system, browsing history, and interactions with our website.
Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms or marketing partners, in accordance with their privacy policies.
2. How We Use Your Information
To Provide and Improve Services: We use the information collected to fulfil your requests, provide customer support, and improve our products and services. This includes analysing user behaviour and preferences to enhance the user experience on our website.
Communication: We may use your contact information to communicate with you about your inquiries, orders, account updates, and promotional offers, with your consent. You can opt-out of marketing communications at any time by following the instructions provided in the communication or contacting us directly.
Personalisation: We may use the information collected to personalise your experience on our website, such as displaying relevant content, recommendations, or advertisements based on your interests and browsing behaviour.
3. Data Sharing and Disclosure
Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are contractually obligated to only use your information for the purposes specified by us and in compliance with this Privacy Policy.
Legal Compliance: We may disclose your information when required by law, legal process, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Access and Correction: You have the right to access, update, or correct your personal information held by us. You can do this by contacting us using the information provided at the end of this policy.
Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time. You can exercise this right by following the unsubscribe instructions included in our communications or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our website.
6. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our records.
7. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hi@flexformfitness.co.uk.
By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.